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| Home > Fraud Awareness > Current Scams | |
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Scam Updates:
cu Mastercard Email Phishing:
CUETS is advising members to be aware of the following phishing scam that is currently circulating. CUETS is proceeding to have the website shutdown.
The text of the phishing email reads as follows and should be deleted by the recipient.
From: service@cucardsonline.com <service@cucardsonline.com>
To: undisclosed-recipients <undisclosed-recipients:;> Sent: Tue Aug 17 07:46:04 2010 Subject: [Ref#58813934] Have not signed on for 32 days Dear Customer, Your MasterCard Account is out of date. We need you to complete your details. To start the update process, login www.cucardsonline.com <http://cu.update-cardsonline.co.cc/EN/index.php> to your account and follow those steps. Secret Shopper Employment:
Just had a member of ours who has been looking for work and not having an easy time of it - she saw an ad for a secret shopper position and applied on-line. She received a letter and cheque for $1,500 in the mail shortly thereafter. The letter contained official-looking instructions to take the cheque, deposit it to her account and use the majority of the funds (less $150 for her "work") to purchase a money order from Canada Post. She was to then fill out a questionnaire/survey on the service she recieved from Canada Post and send it with the money order for $1,350 back to the company. It (the letter) ordered her to complete the transaction within 48 hours. In addition to the letter there were also some employment forms (schedule availability, CRA doc's for tax purposes, etc.). Thankfully, her father was a police officer and had always encouraged her to be wary of such things; she took the cheque and letter over to the PSB this afternoon and made a statement. She spoke to someone in commercial crimes who told her that they had recently seen similar letters and cheques.
Credit Card Security Phone Fraud: There are once again several companies (VISA and Mastercard) who are being misrepresented by fraudsters who claim to be "Loss Provision Security Officers". They will not ask for your card number most times (as the number and your address and name are already in their possession). They will sound professional and tell you to call the number on the back of your card for verification. What they will ask for is the three digits on the back of your card. Do NOT release this information. Take down their information and call the company directly. If it is a legitimate inquiry they will not hesitate to have you verify their information.
ATM CARD Theft/Duplications: As you may be aware due to extensive media attention, many people have been victims in the latest rash of ATM card theft, from all walks of life, and all Financial institutions. Unfortunately, as careful as some people can be hiding their PIN numbers, they must be equally vigilant when using their debit cards. There are a few ways to protect yourself from this type of theft.
Check the Debit card terminal for obvious tampering. Debit Card terminals are supposed to be within the customers view. Many retailers have bolted them directly to the registers to eliminate tampering or to at least damper the chances of easily removing/switching the terminal. If they are not bolted down, ask to be able to view it. If something does not look right, don't use it. Trust your gut. Use cash instead.
Winnipeg, Manitoba– September 28, 2009. - The Better Business Bureau (BBB) is warning consumers to beware of a scam that claims to be an online satisfaction survey from the retailing giant Walmart, but instead is an attempt to steal personal credit information. The scheme, which first became public two years ago and has been sent to midwestwern U.S. consumers in recent days, announces in an e-mail that “you have been selected to access the Walmart 2 Steps Survey and win a $150.00 gift certificate.” A link then takes the recipient to a nine-question survey called “How do we rate?” and a second page that asks for such information as social insurance number, credit card number, a three-digit card verification number and the name of the bank issuing the card. Amaro Silva, executive director of the BBB, notes that the company has disavowed any involvement with the survey. “It is a sick trick, pure and simple,” she said, “although it has every appearance of being legitimate.” A company spokesperson for Walmart told the BBB that her company never asks for credit card details or social insurance numbers as part of its survey forms. She also said company surveys require that a customer enter a number from a Wal-mart receipt. She asked that anyone receiving a bogus survey forward it to abuse@walmart.com. Attached is a spyware that will not only record keystrokes, but it also asks you to give your personal card information. Never, under any circumstances provide this information. Vendors do not ask for this information. If you are unsure about any email you receieve, try looking it up in any search engine first (ie. Google, Ask, Firefox). If it sounds to good to be true, you can be assured it probably is.Friend or family needs money- Recently we were made aware of a members' mother who received a phone call and when she answered Hello, the person asked for "Grandma". Being a grandparent, she asked who it was, to which they replied "Your favourite grandson"...needless to say, the con artist on the phone was shaky and upset, saying he had been charged and needed bail money in another city, and came with a request that the person not call his parents. The member secured a $5000 loan and wired the funds the same day. As it turned out, the member was contacted again and asked if she could re-route the wire, to which she couldn't, and suspected at this point that it was a scam. She contacted the RCMP and was able to get back the wired money. Being able to retrieve wired funds almost impossible, so she was lucky that it was delayed for one reason or another. Always verify the indentity of the person on the phone. Ask personal questions like their birthdate, maiden name, name of pet, etc., and do not feel pressured into helping. Remember, con artists rely on emotional and quick responses, not giving you time to think, just to react.
Important-Alert from Revenue Canada click on the link for more information on this fraud alert: http://www.cra-arc.gc.ca/nwsrm/lrts/2008/l080818-eng.html and http://www.cra-arc.gc.ca/ntcs/bwr-eng.html MBNA EMAIL- This email says that your internet access has expired and to click to another link to reset it. Keep in mind, that your service providers NEVER require your card number, or password. Be aware. VISA/Mastercard "Loss Prevention" Officers-who call you and request personal information to verify your identity in order to process a credit back to your account that they say has been accessed without your authorization. IF you receive a phone call of this nature, do not give information out. Call the number on the back of your card and ask to speak to the person calling you. It is the only true way to verify you are in fact speaking to an authorized person. Do not let them bully you into believing that it can only be dealt with IMMEDIATELY.
(as of July 2008) WPCU members are receiving an email survey request from the "National Association of Federal Credit Unions (NAFCU)" of "High" importance. In the email, NAFCU promised to credit the member's account with $80.00 for responding to the survey. Obviously, the member would have to provide NAFCU with their account information.
The National Association of Federal Credit Unions does not exist and that this is an email scam! Please delete the email and do not respond to it in any manner! |
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